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True Residential Appliance Repair in Vancouver & BC

True Residential undercounter fridge, wine cabinet, beverage centre and ice machine repair in Vancouver, West Vancouver and Whistler. Book online today.

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Expert repair for True Residential appliances, in and out of warranty

True Residential is the home refrigeration line from True Manufacturing, an American company best known for commercial refrigeration found in restaurants and convenience stores. That heritage shows in its undercounter refrigerators, wine cabinets, beverage centres, refrigerator drawers, column refrigeration and clear ice machines, which use heavy-duty components, strong compressors and fast temperature recovery. Most True Residential appliance repair calls take us to kitchen islands, home bars and outdoor kitchens, where these units usually live.

The True Residential units we look after are mostly in Vancouver, North and West Vancouver, Burnaby and Richmond, with more up in Whistler and Squamish and out in the Fraser Valley. Outdoor-rated units face BC's wet winters and summer heat, so we pay special attention to condensers, gaskets and drain lines on those installations.

  • Brand experienceWe repair True Residential appliances in and out of warranty.
  • Licensed & insuredLocal technicians based in Surrey and Whistler.
  • Clear estimatesYou approve the repair before any chargeable work.
  • 30-day warrantyParts and workmanship on completed repairs.

About True Residential

True Residential is the home appliance division of True Manufacturing, a family-owned refrigeration company founded in St. Louis in 1945 and now headquartered in O'Fallon, Missouri. True built its reputation on commercial refrigeration for restaurants, bars and grocery stores. Its residential line brings that commercial engineering into home kitchens, and the products are handcrafted in the United States.

True Residential specializes in high-end refrigeration: undercounter refrigerators and freezers, refrigerator and freezer drawers, wine cabinets, beverage centres, clear ice machines, and full-size column and built-in refrigerators. The brand is known for heavy-gauge stainless construction and a wide choice of finishes, glass door styles and hardware colours. It has more recently expanded into outdoor cooking through a partnership with the grill maker Caliber.

Official True Residential website: true-caliber.com

True Residential appliances we repair

Common True Residential problems we fix

Outdoor fridge not cooling in summer

Outdoor kitchen refrigerators work hardest in hot weather. Pollen, leaves and grime on the condenser sharply reduce capacity until it is cleaned.

Clear ice maker slowing down

Minerals from the water supply coat the evaporator and water paths. A descaling and sanitizing service brings production back up.

Wine cabinet temperature alarm

A door left ajar, a failed interior fan or a faulty probe can trigger alarms. We read the control to tell a nuisance alert from a real fault.

Refrigerator drawer not closing fully

Heavy daily use of refrigerator drawers wears the gasket and slides. A drawer that doesn't pull fully closed leads to frost and warm product.

Water under the undercounter fridge

A blocked condensate drain or a cracked drain pan lets defrost water reach the floor. We clear the drain and replace damaged components.

Why choose Fix Cheetah for True Residential appliance repair?

We've repaired True Residential appliances in homes across BC, and we diagnose the real cause before recommending any parts. We're licensed and insured, we give you a clear estimate before any chargeable work, and completed repairs carry a 30-day parts and workmanship warranty. Luxury, built-in and panel-ready installations are our everyday work, so custom cabinetry is treated with care.

Trusted by BC appliance retailers

Retailers and distributors across the province send us their customers for both warranty and non-warranty service.

True Residential repair FAQ

Is True Residential related to True commercial refrigeration?

Yes. True Residential is the home line from True Manufacturing, which is known for commercial refrigeration.

Can you service my True Residential unit under warranty?

No. True Residential warranty repairs go through the manufacturer's authorized service. Once your unit is out of coverage, we can handle repairs and maintenance directly.

True Residential appliance repair near you

Other appliance brands we repair

True Residential appliance acting up?

Open 24/7, including holidays. Clear estimates after inspection — you approve the repair before any chargeable work begins.

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