Factory-trained technicians
The go-to technicians for Samsung appliances in BC
Our technicians are factory-trained on Samsung, so we know the platforms, diagnostics and service procedures, in warranty or out.
Samsung is a South Korean technology company whose refrigerators, laundry and cooking appliances are found in homes and rental suites across BC. The brand is known for large French-door and four-door refrigerators, Wi-Fi-connected washers and dryers, and flex-duo ranges. It also has a handful of well-known recurring faults, and the one we hear about most on Samsung appliance repair calls is the French-door ice maker that freezes up, over-fills or leaks water into the fresh-food compartment.
We're factory-trained on Samsung, so we know how to enter the brand's diagnostic modes, read error codes such as 4C, 5C and dC on washers or LC on dishwashers, and address known issues with updated parts. We service Samsung appliances in Vancouver, Burnaby, Richmond, Surrey, Coquitlam, Langley and Chilliwack, as well as Squamish and Whistler.
- Factory-trainedTrained on Samsung platforms and diagnostics.
- Licensed & insuredLocal technicians based in Surrey and Whistler.
- Clear estimatesYou approve the repair before any chargeable work.
- 30-day warrantyParts and workmanship on completed repairs.
About Samsung
Samsung began in 1938 as a small trading business in Daegu, South Korea, founded by Lee Byung-chul. Samsung Electronics was established in 1969 and grew into one of the world's largest electronics manufacturers, headquartered in Suwon. Its appliance business leans heavily on connected technology, with SmartThings app control built into much of the lineup, and Samsung has owned the American luxury kitchen brand Dacor since 2016.
In Canada, Samsung sells refrigerators in French-door, four-door, side-by-side and bottom-freezer styles, including the customizable Bespoke line with interchangeable colour panels. Its kitchen range also covers slide-in and freestanding ranges, wall ovens, induction cooktops, over-the-range microwaves, hoods and dishwashers. The laundry lineup includes front-load and top-load washers, matching electric and gas dryers, and all-in-one washer-dryer models.
Samsung appliances we repair
Samsung refrigerators & freezers
Warm fresh-food sections, frost build-up, leaks, noisy fans, failed ice and water dispensers and control faults on Samsung refrigerators, freezers and refrigeration columns.
Samsung refrigerator repairSamsung dishwashers
Draining and leaking problems, poor cleaning or drying, error codes and door and hinge issues on Samsung dishwashers, including panel-ready models.
Samsung dishwasher repairSamsung washing machines
Washers that won't drain, spin or start, shake or leak, along with door-lock and control faults on Samsung front-load and top-load machines.
Samsung washer repairSamsung dryers
No heat, long drying times, drum noise, belt and sensor faults on Samsung electric, gas, condenser and heat-pump dryers.
Samsung dryer repairSamsung ranges, cooktops & rangetops
Burners that won't light or stay lit, ignition clicking, induction zone errors and oven faults on Samsung ranges, cooktops and rangetops — gas work by gas-certified technicians.
Samsung range repairSamsung wall, steam & speed ovens
Ovens that won't heat or hold temperature, convection fan noise, door and lock faults and steam-system errors on Samsung wall, combination, steam and speed ovens.
Samsung oven repairSamsung microwaves
Microwaves that run but won't heat, dead touch panels, turntable and door-switch faults on Samsung over-the-range, built-in and drawer microwaves.
Samsung microwave repairSamsung range hoods & ventilation
Weak suction, noisy or seized blowers, lights and controls that stop working, and filter and ducting problems on Samsung range hoods and ventilation systems.
Samsung range hood repairCommon Samsung problems we fix
Samsung ice maker freezing up
Frost can form around the ice maker and in the ice chute, causing jams or water leaks. Fixes range from heater and fan repairs to updated components.
Fridge not cooling, evaporator iced over
A failed defrost heater, sensor or drain heater lets ice cover the evaporator coil. Symptoms include a warm fridge, a loud fan and water under the crisper drawers.
Samsung washer 5C error
A clogged debris filter, blocked hose or failed drain pump prevents draining. Front-loaders also collect coins and hair pins in the pump.
Dryer not heating
On electric models, an open thermal fuse or heating element is common. Gas models often have weak valve coils or a failed igniter.
Dishwasher LC error code
LC means water has been detected in the base. A leaking door gasket, sump or hose connection is usually responsible.
Why choose Fix Cheetah for Samsung appliance repair?
Our factory training on Samsung means faster, more accurate diagnosis: we know the platforms, the service modes and the parts that tend to fail. We're licensed and insured, we give you a clear estimate before any chargeable work, and completed repairs carry a 30-day parts and workmanship warranty. Luxury, built-in and panel-ready installations are our everyday work, so custom cabinetry is treated with care.
Trusted by BC appliance retailers
Retailers and distributors across the province send us their customers for both warranty and non-warranty service.
Samsung repair FAQ
Are your technicians trained on Samsung appliances?
Yes. Our technicians are factory-trained on Samsung and familiar with its diagnostic modes, error codes and common failure points on refrigerators, laundry, dishwashers and ranges.
Why does my Samsung ice maker keep freezing?
Air leaks around the ice compartment, a failed heater or fan, or a problem with the fill system can all cause ice to build up. We find the cause rather than just defrosting it, so it doesn't come right back.
Samsung appliance repair near you
Other appliance brands we repair
Warranty-AuthorizedTHE GO-TO TECHNICIANS
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